For NON-BIS users (BBOM[aka iphone plans]/normal data plan):
- You cannot receive and/or send emails using the Blackberry client.
- You cannot use any official blackberry apps (Yes, no facebook).
- You may use apps that do not require internet connection
- You may surf the internet (using the BBOM or WIFI)
- You can use normal phone services (eg. call or sms)
- (Users reported) You may use 3rd party apps that allows wifi.
APN for BBOM users:
Note to BIS/BES users: by editing your APN, you may incur additional DATA charges.
For all BIS users:
How do I know if my BIS is activated?
Refer to the following section: FAQ
Roaming Tips:
Refer to the following section: Tips
In mobile options, there is this options:
- Mobile network -> sim card services (i.e data, SMS or calls).
- Wifi -> Wifi module on your device
- Bluetooth -> well.. The bluetooth module
Service status -> how you are connected to different networks
Mobile network options:
- Data services -> whether you wan to utilize data or not (be it sim card services or wifi – does not apply to off when roaming: if off when roaming, data service via sim card services ie bis, will be turned off but wifi can be used)
- Mobile network -> connected to which telco
- Wifi options -> see what wifi profiles you have and wifi settings
Explanation
What the internet connection statuses mean (right top corner)
Refer to the following section: Connections Status
If the Customer Service Officer says that your BIS is activated, yet you cant access the services, you can do this:
- Go to Options -> advanced -> host routing table -> register now!
- Then you should get a email saying you are registered to the server.
- After which, wait for a minute or so, then perform a battery pull.
- If problem still persists, inform your network service provider immediately.
If somehow you are disconnected from the data connection suddenly, go to manage connections -> turn on and off the mobile network.
If you have intermittent break in connection and the above don’t work:
- Call up your telco and request them to reset you network. Once done, do a battery pull – remove the battery for about 5mins.
Setting up APN picture tutorial:
For OS5
For OS6
Wilson says:
Just curious, does the program tether, allow me to access the net on my laptop via my BB using it’s BIS plan rather than the data plan?
admin-xtramadness says:
Hi.
Which Program are you referring to?
If you are referring to the desktop manager:
For Starhub – yes
For Singtel – I don’t think so
For M1 – Not sure. But likely
If using app such as tetherberry, yup (excluding SINGTEL ONE GB BIS PLAN)
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Blackberry Guide » Blog Archive » I can’t seem to connect to internet!
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Blackberry Guide » Blog Archive » Tethering on Mac
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Tethering on Mac : BlackBerry FAQ
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I can’t seem to connect to internet! : BlackBerry FAQ
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Quick look: OS 7.1 « HWZBB
Ivan says:
hi, i’ve done the above (i’ve only BBOM). i’ve set my APN and set the data services to on. also i’ve did the battery rest thing as well. but i still can’t access the net.
please advice.
tks.
🙂
xmad says:
Hi Ivan
which device are you on?
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need help for Surfing/whatsapp on BB with iphone plan. - www.hardwarezone.com.sg
Ken says:
Hi there,
I just want to find out if say i am planning to use my current m1 bis plan on an iphone on say wkends when i book out, will this be possible? Next, if possible will it be covered by bis or a separate apn, so does that mean extra or no extra cost to bills?
appreciate your advice